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Services- Standardized practices. unrivaled results.

Our staff is continually trained on the latest industry trends and products in order to deliver a wide variety of first-class services. Through our wide-reaching capabilities we offer technology solutions entirely tailored to your needs.

Consultation

To create personalized home technology solutions for you, we need to know as much as we can about you. All of our projects begin with a thorough needs analysis. After asking a variety of questions to ascertain your needs and performance expectations, we’ll advise you on the products and solutions that make the most sense for your lifestyle or business in St. Albert, Edmonton, or Sherwood Park. We’ll cover your space room-by-room, in many cases doing a physical walk-through, to better understand how you use each room and the ways you could integrate technology like low voltage wiring and home networking systems for added comfort and efficiency.

Project Specification

Once we’ve undergone the original needs analysis we’ll document it to include your specific budget qualifications and performance expectations in St. Albert, Edmonton, or Sherwood Park. The initial design proposal outlines the subsystems you want to include in your home in an easy-to-follow room by room format. We go in-depth to outline the features and functionality for each room when it comes to lighting, low voltage wiring, audio, video and home networking. After presenting the project specification, we will integrate any of your feedback before proceeding to the project design.

Project Management

Coordinating the completion of our smart technology projects requires active project management from our staff to ensure protocols are met, design plans are followed and that any as-built documentation is updated whenever changes occur. Since different groups may be working on cameras, AV, network, and lighting subsystems separately it’s important to have a dedicated project manager in charge of bringing them all together. Our project managers oversee and communicate with technicians, contractors and subcontractors to ensure they’re following the project design and staying within schedule.

Maintenance & Support

We offer world-class service for all our projects in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. We offer remote system management that allows us to check the health of vital components, ongoing tech support long after the project is finished, and priority response time for important issues. We will also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.

Wire Installation

Low-voltage wiring serves as the foundation behind all our integrated technology projects. As part of our project designs we integrate the fiber and copper wiring needed to support any audio, video, networking, lighting and surveillance capabilities. Our wiring infrastructure accommodates all current system requirements and allows for technology upgrades in the future. Not only do we take great care to choose the appropriate wire for each application, but we meticulously organize our racks for easy maintenance and upgrades. Different solutions are available for new construction or retrofits of an existing space.

Implementation

After the plans are complete, it’s time for the installation to take place. We start with the initial conduit, low-voltage wiring and enclosures. Then our team will install all equipment including displays, keypads and speakers as laid in the original plans. Our staff has multiple certifications needed to know the unique installation requirements for all our manufacturers. They follow the exact design approved by you or your team to deliver an intuitive and reliable system that matches your performance expectations.

Programming

No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, security and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes and smart devices. Every job is unique so we will tailor your system interfaces to match your project’s capabilities and desired functionality.

Performance Calibration

Expert calibration is required to achieve the full potential of your AV equipment. We follow an established process using state-of-the-art microphones and measuring tools to find the ideal speaker setup and layout for the room. Our solutions result in better imaging, a more accurate soundstage and fuller bass response. Relying on expert certifications, our technicians will also optimize your video performance by adjusting balance, contrast and sharpness to match your room requirements as well as your desired application and functionality.

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Whatever your vision, we’re here to make it happen. Contact us today for more information and next steps.